Returns Within Portugal
If you wish to return your product, please contact us through email at hello@tryvertty.com with stating your order number and the reason of the return and our Operations team will get back to you as soon as possible to schedule the pick-up of the product.
International Returns
If you wish to return your product, please contact us through email at hello@tryvertty.com with stating your order number and the reason of the return and our Operations team will get back to you as soon as possible.
If you processed your order through Express Delivery we will schedule the pick-up based on your availability. If you chose Standard Shipping you should be the one responsible for shipping the item to our warehouse with the following address:
ENJOYMAGNOLIA, Lda Rua da Quintinha, 70B 1200-368 Lisboa, Portugal
Please contact us prior to shipping the item so that we register your return and can follow up on your situation through the order number.